Secure Connectivity Solution for Axxio’s Embassy Client

20 November 2024, 19:10

FlatTurtle is proud to have partnered with Axxio to solve a unique and time-sensitive challenge for one of their embassy clients in Brussels. The embassy required a solution to connect a desktop and several Johnson Controls devices while ensuring strict physical segregation from their highly secure internal network.

The Challenge

The desktop manages various internal office space systems, such as HVAC, sensors, and more. However, due to strict security policies, the desktop and Johnson Controls devices could not be connected to the existing secured embassy network. Installing a new wired network was not feasible due to the complexity and high costs of running cables to the necessary floor. A quick and effective solution was required to meet their needs.

The FlatTurtle Solution

FlatTurtle provided a secure and efficient solution within 10 days of the initial request:

1. 4G-Based Network Setup: We installed an enterprise-grade 4G module to connect the desktop and Johnson Controls devices to a physically separate, secure network. This ensured complete segregation from the embassy’s primary network, maintaining their strict security standards.

2. Secure Remote Management: To address the challenge of physically accessing the embassy due to access restrictions, we installed and manage a secure remote control software on the desktop. This allows TEM technicians to operate the system remotely without needing on-site access.

   • The software setup includes advanced security protocols, such as access management and two-factor authentication (2FA).
   • Passwords are maanged in a 1Password Vault.
   • Both TEM and Axxio teams were trained by FlatTurtle to operate the systems efficiently and securely.

3. Comprehensive Management: FlatTurtle continues to manage the secure software, ensuring smooth operation, regular updates, and full control over access.

Results Delivered

• Quick Turnaround: The entire project, from request to delivery, was completed in less than 10 days.
• Cost-Effective Solution: By leveraging a 4G-based network, we avoided the complexities and high expenses of installing new cabling.
• Enhanced Security: The embassy’s network remains fully protected, with the Johnson Controls devices and desktop operating on an isolated system.
• Improved Efficiency: Remote management capabilities allow TEM technicians to perform their tasks without delays or access-related complications.

FlatTurtle’s innovative solution not only met the embassy’s unique requirements but also ensured that Axxio could deliver exceptional service to their client. This project underscores our commitment to providing reliable and secure connectivity solutions, even in the most unusual environments.

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